We first sit down with our potential clients to discuss their needs. Each person/situation has unique needs, which may include, but are not limited to the liquidation of a lost one's estate, downsizing, moving, divorce or foreclosure. We will evaluate the situation and estate and work towards the best possible solution, whether it may or may not be an estate sale. If it is determined an estate sale is the best solution, we will then discuss the potential estate worth, review marketing strategies, dates of a potential sale and pre-sale access. We will also provide a detailed, easy to read, contract clearly stating the responsibilities and obligations of both parties. All information between the client and Mojo Estate Sales is confidential and will not be shared with any outside parties. If an estate sale does not seem like the best path, we will be happy to recommend other options such as interested buy out companies, auctioneers and clean out crews.

Once the contract is signed, the pre-sale stage begins. This stage can range anywhere from a few days up to a month or two prior to the sale depending on the size, amount and/or quality of the items included. We will obtain any city permits and parking permits/signs needed to abide by city rules and regulations. We will also begin advertising at this time. If needed, we will create a customer control plan to provide a comfortable shopping experience for our customers. Finally, we will set a date to obtain access to the home to get started and discuss final details. At this time we will also discuss liquidation options, trash removal, etc.

Our goal and intent is to price all items with the highest possible value to make your sale successful. We utilize numerous areas of expertise when pricing items including personal knowledge, reference materials, antique dealers and the internet to name a few. We professionally display all items in a way that is attractive and inviting to the customers. We provide tables, tablecloths, racks and lock boxes for valuable items such as jewelry and coins, as needed. All small valuable items are kept near the cashier to ensure their safety. Special care will be used when handling and placing all breakable and valuable items. We will price items accordingly with traditional stickers, string tags and post-it's depending on the item and value. In addition, we educate our staff on items and pricing to help prevent price tag swapping.

Advertising is on us and we use numerous methods to make sure your sale is effectively promoted. We will post your sale on the major estate sale sites, which have over 20,000 local followers. We also post on garage sale sites, Facebook Marketplace, Craigslist and possibly even the local paper. We advertise on our social media sites including Facebook and Twitter. The sale of course is listed on our website and we send an email notification to our personal mailing list with thousands of subscribers. Lastly, we place large professional signs on near by cross streets to bring in local traffic.

Now for the easy part. All of the hard work has already been done to prepare and it's smooth sailing from here. We will staff your sale accordingly and ensure the sale runs smoothly. We will have one main point of entry and exit to monitor customer traffic with our checkout stand close by. Members of our staff will be throughout the estate to monitor and assist customers as needed. We create a user friendly buying environment and accept all major credit cards. Prior to the sale, we inform our staff of all necessary information to expedite all customer purchases and be able to answer any questions. We can also refer professional movers to customers who need assistance removing larger items. Finally, our staff is very courteous and kind to our customers to ensure customer satisfaction.

Over the next couple of days following the sale, we will wrap up any transactions and scheduled pick ups. The week after the sale, we will mail a sale summary report to our clients along with a business check with the sale proceeds minus our commission. Regarding remaining items, the client is more than welcome to keep anything that may be left or we can arrange for complete liquidation of any remaining items at no additional charge. Once the remaining items have been liquidated, we can vacuum and broom sweep the home if needed. If there is extensive trash, we can arrange for a dumpster or a trash removal service if needed and deduct the costs from the sale proceeds if the client approves. We are also happy to refer professional cleaning companies, facility improvements and realtors.